Donation Refund Policy

All donations are gifts made voluntarily to Good Giving Fund, a Public Ancillary Fund (ABN 84 343 092 610) (“Good Giving Fund”, “we” or “us”) registered with the Australian Charities and Not-for profits Commission and endorsed by the Australian Taxation Office as a tax concession charity and deductible gift recipient with no conditions. Where the necessary tax deductibility requirements are met, donors will receive a tax receipt from Good Giving Fund at the time of the donation. Donors who request refunds may not be eligible for tax deductions on their refunded donations.

Refunds may be granted at Good Giving Fund’s discretion. Refunds are granted only in exceptional circumstances, and only when the funds have not been granted to a charity. Some circumstances in which refunds might be granted include when the donation was:

• Made in error;

• Made in a materially incorrect amount; or

• Not authorised by the donor.

Donors with exceptional circumstances such as these may contact us to request a refund.